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Cameras that only record are just evidence for later. X16 Protect connects your CCTV to a live 24/7 monitoring station that spots an intruder the moment they step onto your property, challenges them with real-time audio, and calls for help — for homes and businesses across Surrey, London and the Home Counties.
Most CCTV systems are passive — they record, and someone reviews the footage afterwards. X16 Protect is different. Your cameras are watched live by a dedicated monitoring team, trained to spot genuine threats and act on them in real time, before an intruder ever reaches your door, till or warehouse.
Protects the grounds around your home — driveway, garden, outbuildings, cars — without a single camera ever watching inside. Your family's day-to-day life stays completely private.
Read MoreActs as a virtual security guard for your site — warehouses, yards, retail units, construction sites and multi-site estates — live, around the clock, every day of the year.
Read MoreEvery X16 Protect installation follows the same principle — close the window of opportunity between an intruder arriving and someone responding, from minutes down to seconds.
Smart cameras continuously watch your boundary — gates, driveways, yards and access points — whether the system is armed or not.
Arm or disarm the whole site — or individual zones — from the app, whenever you leave, arrive, or need to work late.
The moment a person or vehicle is detected in an armed zone, live video is pushed straight to X16 Protect's monitoring station.
A trained operator speaks directly through the camera in real time, informing the intruder they've been seen and a response is on its way.
Knowing they've been identified and challenged live, the overwhelming majority of intruders leave the property immediately.
Your keyholders are called and, where appropriate, the police are notified — with a full incident report emailed straight after.
See X16 Protect's monitoring & audio intervention in action.
X16 Protect covers the grounds around your home — not the inside of it. Cameras watch the driveway, garden, outbuildings and boundary, so an intruder is challenged and dealt with before they ever get close to your front door, without a single lens pointed at your living room.
For commercial premises, X16 Protect acts as a constant, live presence on site — patrolling your perimeter around the clock and stepping in the instant someone crosses the line, whether that's a warehouse yard, a construction site, a retail unit or a multi-site estate.
Your monitored CCTV is controlled through a dedicated app, giving you full visibility and control over your site without ever needing to call us for the routine things.
Cameras near your entrance can automatically stand down as you arrive, and rearm once you've gone — so the system works around you, not the other way round.
Arm and disarm individual zones independently — keep the back garden or loading bay live while the rest of the site stands down.
Add or remove access for staff, contractors or family members in a couple of taps — no need to change codes or fobs.
Never forget to arm the system — get a smart reminder if the site or property is left unarmed when it shouldn't be.
Get notified the moment something happens, with a full in-app log of every event so you always know what's gone on.
Businesses with more than one location can view and manage every site from a single account.
A monitored system is only as good as the maintenance behind it. Our monitoring partner runs continuous checks on every connected system, so faults are caught before they become a gap in your cover.
Regular system audits, activation checks and assisted walk tests to confirm everything still performs as it should.
Camera and recording integrity, storage health and time/date accuracy are checked every single day, automatically.
A dedicated technical team on hand for fast resolution, with 24/7 support for anything urgent.
A named point of contact who knows your system and site, for quick, transparent answers whenever you need them.
X16 Protect is delivered in partnership with RE:SURE, whose Remote Video Response Centre is independently accredited to the highest standards in the security industry.
A look at real CCTV installations we've connected to 24/7 monitoring — click any photo to browse the full set.
"Knowing someone is actually watching, not just recording, makes a real difference. We've had genuine incidents dealt with before they became a problem."
"The zoned arming and multi-site view means our facilities team finally has a clear picture across all our sites, not just the one down the road."
Tell us about your property and we'll come back with a tailored monitoring proposal and a free quote.