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Answers to the questions we're asked most often. Can't find what you're looking for? Get in touch and we'll help directly.
Yes. We offer a free, no-obligation consultation and site survey for residential, commercial and public sector properties. We'll assess your site and recommend a bespoke solution to fit your needs and budget.
We provide bespoke security and smart home services for domestic and commercial clients across Surrey, London and the Home Counties, including Buckinghamshire, Oxfordshire, Berkshire, Hampshire, West Sussex, East Sussex and Kent.
It depends on the size and complexity of the project — a single alarm system might take a day, while a full smart home or multi-building commercial installation can take several weeks. We'll give you a clear timeline as part of your quote.
Yes. We are accredited by SSAIB — the leading governing body within the security industry — as well as DHF. All our staff are fully DBS checked and security cleared.
Our Directors bring over 30 years of combined experience in the security industry, having witnessed first-hand how threats, technology and best practice have evolved over that time.
Yes. Our Smart Alarm systems use the Texecom Connect App, giving you full control and visibility of your security from your smart device, wherever you are.
Yes, we work with Southern Monitoring Services, the UK's leading monitoring station, to provide round-the-clock monitoring of your alarm, fire and CCTV systems.
In most commercial and public sector settings, yes — a compliant fire alarm system is both a legal and moral requirement. Contact us to arrange a fire consultation and we'll advise on what's needed for your premises.
Yes, our CCTV systems use the latest 4K technology and give you full remote vision of your property from any smart device, wherever you are.
Yes. We regularly combine automated gates, video door entry and access control into a single, seamless system, so you can see and grant access to visitors from your smart device.
Yes — this is one of our key strengths. Because we design both your security and smart home systems, we build them to work together from the start, rather than as separate add-ons.
No. While it's easiest to plan cabling into a new build or major renovation, we also design retrofit solutions for existing properties, including wireless options where appropriate.
Yes, we provide on-going maintenance for all the systems we install, to keep them working reliably for years to come.
We provide 24/7 client emergency helplines — you'll find the numbers on our Get In Touch page.
Get in touch and a member of our team will help directly.